TITLE:  Medical Assistant / Front Desk

DEPARTMENT:  The Reconstruction Institute

IMMEDIATE SUPERVISOR:  Physician Services Director

Position Summary

The Medical Assistant, works closely with the providers and team members of the office. The MA assists with general medical care and treatment, physical examinations, and preventative health measures. The Medical Assistant will assist in the care of the clinic patients (vital signs, scheduling consultations, and diagnostic testing) and will also function as clinic secretary, (register/schedule patients, etc). Will be expected to cover satellite clinics and other specialty offices, within our organization, as needed.

Essential Functions

• Collects and documents objective and subjective data and observations of patients, reporting data to the Nurse Practitioner, PA or Physician.
• Maintains departmental supplies and stock.
• Maintains strict confidentially with patient information.
• Manages multiple phone lines.
• Retrieves patient information and data from internal EMR and other health care facilities, as directed by provider

Position Requirements

• Medical Assistant certification   
• American Heart Association Healthcare Provider BLS

Mental / Emotional Demands

• Must be able to comprehend policies, procedures, and act on given instructions.
• Ability to reason and make critical decisions.
• Mentally alert and detail orientated, capable of dealing with a diversity of tasks and interruptions
• Demonstrates self-direction.
• Ability to organize, prioritize, and perform tasks with minimal supervision.
• Ability to remain calm and functional in emergency situations or when there is conflict.

Physical Requirements

Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.